Terms of Use
Please be sure that you have read and understood the Terms of Use before making an inquiry.
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Thank you for contacting our website.
We apologize for the inconvenience, but our office will be closed on Friday, February 20.
We will resume accepting inquiries from 9:00 AM on Tuesday, February 24.
Please note that inquiries received by email after 5:00 PM on Thursday, February 19 will be responded to in the order received, starting from Tuesday, February 24.
We apologize for any inconvenience caused by the delay in our response and appreciate your understanding. - We are available to receive inquiries during normal business hours.
- Business hours are between 9 a.m. to 6 p.m., Japan Standard Time (with the exception of weekends and holidays).
- Email messages from us are sent to customers on an individual basis. We retains the relevant rights to the content of these messages.
- The transfer of message content to other websites or to printed media, or the duplication or reuse of any or all of said content for other purposes without the express permission of We are strictly prohibited.
- Please be aware that there are occasions where we cannot send replies to emails from customers. Also, we asks customers to keep in mind that based on their specific inquiry, a substantial amount of time may be required before a full reply can be provided.
- We strives to protect the privacy of its customers, holding personal information and the details of discussions in the strictest confidence.