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Personal information handling regulations (privacy policy)
In operating this website, we respect the privacy of our customers and take sufficient care regarding personal information, striving to protect it carefully and manage it appropriately.
Rohto Pharmaceutical Co., Ltd. (hereinafter referred to as "our company") will comply with laws and regulations regarding the protection of personal information and other standards and handle personal information appropriately.
- When our company obtain personal information, our company will notify you of the purpose of use in advance and obtain the personal information through lawful and fair means.
- Our company will use your personal information to the extent necessary to achieve the following purposes, and will keep such information strictly managed.
- When responding to inquiries from customers
- When shipping sample products requested by customers
- Our company will keep personal information accurate and up-to-date, and manage it safely. At the same time, we may ask for your cooperation in preventing the loss, falsification, leakage, etc. of personal information, or in order to implement necessary and appropriate information security measures.
- Our company recognize that customers (the individuals themselves) have the right to request the disclosure, correction, suspension of use, deletion, etc. of their personal information, and when such requests are made, we will respond promptly within reasonable limits and in accordance with laws and regulations.
If the purpose of use set out in these terms and conditions exceeds a reasonable scope, we will present a new purpose of use, inform the customer of this, and use the information only after obtaining the customer's consent.
If we receive a request for disclosure of personal information from a legal institution such as the police or a judicial system, we will provide the information to the requesting party.